Cosmic Spins Terms and Conditions

Welcome to Cosmic Spins Casino. These Terms and Conditions govern your use of our website and services, and by registering an account with us, you agree to be bound by them in full. We are operated by Grace Media (Gibraltar) Limited, registered in Gibraltar under company number 120628, with our registered office at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA. We hold and operate under UK Gambling Commission licence number 57869, and the gambling software platform used across our site is provided by us under the same licence. Please read these terms carefully before you register or make a deposit at CosmicSpins.

Eligibility and Registration

To create an account with us, you must be at least 18 years old and legally permitted to gamble in your jurisdiction. When you complete cosmic spins register, we require accurate personal details, including your name, date of birth, address, and a valid payment method. We reserve the right to verify your identity at any stage, and we may suspend your account until verification is complete. Only one account per person, household, address, device, payment method, and email address is permitted across our network.

• We require truthful and complete information during cosmic spins casino registration
• You must not create multiple accounts or attempt cosmicspins register under a false identity
• We may request identification documents at any time, including before processing withdrawals

Permitted Jurisdictions and Location Verification

We offer our services to players in the United Kingdom and any other Permitted Jurisdictions we name from time to time. Our platform is not available to residents of restricted countries. We permit VPN use only from within Great Britain, or from a jurisdiction permitted under our Gibraltar licence, and only where it does not prevent accurate location verification. If we detect a location breach, we will confiscate winnings beyond a zero net deposit position for the period affected. We take this seriously to remain compliant with our licensing obligations.

Account Access and Login

Once registered, you can access your account through cosmic spins login on desktop, mobile, or tablet. We also support the cosmicspins app and the cosmic spins casino app, giving you flexibility to play wherever you are. Your cosmicspins casino login details are personal to you, and you must keep your password confidential. We are not liable for losses arising from unauthorised access where you have failed to protect your login credentials. If you suspect unauthorised use of your account, you must notify us immediately via live chat or email.

Deposits

At Cosmic Spins, we accept deposits via Mastercard, Visa, Apple Pay, Google Pay, PayPal, MuchBetter, Pay by bank through Trustly, AstroPay, and bank transfer, with Interac Online and e-Transfer available for Canadian customers. PayPal deposits may be funded from your PayPal balance, a linked debit card, or an instant bank transfer. Our minimum cosmicspins deposit is £5. We do not accept company cards, credit cards (including via payment intermediaries or e-wallets), prepaid cards, cryptocurrency, or third-party payment methods under any circumstances.

Withdrawals

We process cosmic spins withdrawal requests back to your last used deposit method wherever possible. If that method is closed, the payment fails, or it was a third-party or prohibited method, we will pay your winnings to a verified bank account in your name. Our minimum withdrawal is £10; amounts below this must be requested through live chat, though no minimum applies when closing your account. We accept cosmicspins withdrawal requests between £10 and £10,000 per transaction, and any amount above £10,000 must be requested in multiple increments of £10,000 or less. We do not charge withdrawal fees.

Once submitted, we review and process withdrawal requests within up to 48 hours. Cashout timing after processing depends on your method: PayPal and Trustly typically take next day to one week, cards next day to the following week, MuchBetter next day to three days, and AstroPay or bank transfer next day to two days.

Bonuses and Promotions

We offer a range of promotions, including our welcome bonus for first-time depositors only. To qualify, you must deposit a minimum of £20 through the promotion option in our deposit drop-down and wager £20 cash on slots to receive 50 Free Spins on Big Bass Football Bonanza. This is not a cosmic spins no deposit bonus, and only one claim per customer is permitted, with a maximum redemption of £50. Free Spins are credited within 7 days and remain valid for 7 days, with each spin valued at 10p.

Our Weekly Rewards Club rewards loyal players: deposit and wager £25 in the previous week to receive 10 Free Spins, or £50 to receive 20 Free Spins, credited by 17:00 every Monday, or the next working day following a bank holiday. These spins apply to Big Bass Bonanza 1000, Emerald King - Wheel of Wealth, or Fishin' Reels, and remain valid for 24 hours from crediting and 7 days after redemption.

We periodically run additional seasonal offers, such as 50 Free Spins on Emerald King - Wheel of Wealth for a qualifying deposit and £30 staked on slots, available to selected players on specific dates, with a maximum of 3 claims per customer per promotional period and a £100 maximum win. Any cosmicspins promo code or cosmicspins bonus code issued by us is subject to the specific terms published alongside that offer, and all cosmicspins casino bonus offers are limited to one per person, household, address, IP address, device, payment method, and email per site across the Grace Media network.

Games and Providers

We provide access to over 1,000 games across slots, roulette, table games, live casino, and jackpot slots. Our games are supplied by leading studios including NetEnt, Pragmatic Play, Play'n GO, Blueprint Gaming, Red Tiger, Light & Wonder, Yggdrasil, ELK Studios, Iron Dog Studio, 1x2 Gaming, and others, with our cosmicspins live casino games powered by LuckyStreak, including blackjack, roulette, and game shows. Whether you enjoy cosmicspins slots or prefer live dealer tables, we aim to offer variety across every category, including blackjack, craps, pokies, progressives, scratch cards, and video poker.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools to help you manage your play, including deposit limits, self-exclusion, and reality checks. If you feel your gambling is becoming a concern, we encourage you to contact our support team or an independent support organisation.

Customer Support

Our support team is available 24/7, 365 days a year through live chat, email at cosmicspins@gracemediasupport.com, or SMS to +447700143450. Support is provided in English, and our FAQ section covers common questions about cosmic spins casino online play, deposits, and withdrawals.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We will notify you of material changes, and your continued use of CosmicSpins Casino after such updates constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

Contact Us

If you have questions about these terms or your account, please reach out to our support team via live chat, email, or SMS. We are here to help ensure your experience with us remains safe, fair, and enjoyable.